Legal Notice

Privacy Policy

Purpose

At Centro Oftalmológico del Llano, we understand how important your privacy is. We therefore make every effort to explain transparently how we collect, use, disclose, transfer and store the personal information we obtain.

All the data we collect are used to provide the best possible services. We always ensure that your personal data are protected and used only when necessary to provide a service or information. We track how your personal data are handled to ensure they remain secure and that applicable personal data protection regulations are complied with.

This Privacy Policy explains how personal data are managed on this website. We recommend that you read it carefully before providing any personal data through the available forms.

Through this Privacy Policy, Centro Oftalmológico del Llano aims to make users aware from the outset that the privacy of their data is extremely important to us.

This Privacy Policy explains which personal data are collected and how they are used. Please read these terms carefully before providing personal data on this website.

This website respects and safeguards users’ personal data. Users should be aware that their rights are guaranteed.

Centro Oftalmológico del Llano works every day to provide a secure and trustworthy website. Its principles regarding user privacy are set out below:

We never request personal information unless it is genuinely necessary to provide the services requested by the user.
We never share users’ personal information with anyone except where strictly necessary for the operation of the platform, to comply with the law or where we have the user’s express authorisation.
We never use users’ personal data for any purpose other than those stated in this Privacy Policy.

Please note that this Privacy Policy may be amended to reflect legislative or self-regulatory requirements. Users are therefore advised to review it periodically. It will apply whenever users choose to complete any contact form or any other form or section of the website through which personal data are collected.

Which laws apply to this Privacy Policy?

Centro Oftalmológico del Llano has adapted this website to comply with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR); Spanish Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights (LOPDGDD); and Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).

Data Controller Details

Data controller: BERNARDO MUEL RODRÍGUEZ

Tax ID (NIF): 10809669Z

Medical registration number: 333305018

Registered address: Calle Siglo XX 18, 1st Floor, 33208 Gijón, Asturias, Spain

Email: info@centrooftalmologicodelllano.com

All technical and organisational security measures required by current legislation have been implemented for the processing of users’ data.

Principles applied to personal information

The following principles, in line with the requirements of the European data protection framework, will apply when processing personal data:

Lawfulness, fairness and transparency: Consent will always be requested for the processing of personal data for one or more specific purposes, which will be explained in advance with complete transparency.
Data minimisation: Only data strictly necessary for the purposes for which they are required will be requested, and no more than the minimum needed.
Storage limitation: Data will be kept no longer than necessary for the purposes of processing. The relevant retention period will be stated according to each purpose. Where subscriptions are offered, lists will be reviewed periodically and records that have been inactive for a significant period will be deleted.
Integrity and confidentiality: Data will be processed in a manner that ensures appropriate security and confidentiality. Users should be aware that the provider takes all necessary precautions to prevent unauthorised access to or misuse of users’ data by third parties.

How are data obtained?

The personal data obtained through https://centrooftalmologicodelllano.com/ come from:

Contact form.
Appointment request form.
Online consultation or preliminary assessment form, where available.
Communications sent by email.
Browsing data and cookies, as explained in the Cookie Policy.

What rights do users have when they provide their data?

Everyone has the right to obtain confirmation as to whether Centro Oftalmológico del Llano is processing their personal data.

Data subjects have the right to:

Request access to their personal data
Request rectification or erasure
Request restriction of processing
Object to processing
Request data portability

Data subjects may access their personal data and request the rectification of inaccurate data or, where appropriate, request erasure when, among other reasons, the data are no longer required for the purposes for which they were collected. In certain circumstances, data subjects may request that the processing of their data be restricted, in which case the data will be retained only for the establishment, exercise or defence of legal claims.

In certain circumstances and on grounds relating to their particular situation, data subjects may object to the processing of their data. Centro Oftalmológico del Llano will cease processing the data unless there are compelling legitimate grounds or the data are required for the establishment, exercise or defence of legal claims. As a data subject, the user has the right to receive the personal data concerning them that they have provided, in a structured, commonly used and machine-readable format, and to transmit those data to another controller where:

Processing is based on consent
The data have been provided by the data subject.
Processing is carried out by automated means.

When exercising the right to data portability, data subjects are entitled to have their personal data transmitted directly from one controller to another where technically feasible.

Data subjects also have the right to an effective judicial remedy and to lodge a complaint with the supervisory authority — in this case, the Spanish Data Protection Agency — if they consider that the processing of personal data concerning them infringes the GDPR.

For what purposes are personal data processed?

When a user visits this website, submits a contact form, requests an appointment, makes an online enquiry or sends an email to the owner, they provide personal information for which BERNARDO MUEL RODRÍGUEZ is the controller. This information may include personal data such as an IP address, name, postal address, email address, telephone number and other information. By providing this information, the user consents to its collection, use, management and storage by Centro Oftalmológico del Llano solely as described in the Legal Notice and this Privacy Policy.

At https://centrooftalmologicodelllano.com/ there are several systems for collecting personal information. The information provided by data subjects is processed for the following purpose in each collection system (forms):

Certain personal data are requested in order to respond to requests made by users of Centro Oftalmológico del Llano. These data may be used to answer enquiries submitted through contact forms, manage appointment requests, respond to online consultations or preliminary assessments, address questions about the centre’s services, answer questions regarding the legal texts on the website, or manage any other communication voluntarily sent by the user. Users are informed that the data provided will be hosted on servers operated by LucusHost, a service provider to Centro Oftalmológico del Llano, located within the European Union.
If the user uses online consultation or preliminary assessment forms, or attaches photographs, reports or medical documents, they may voluntarily provide health-related data. These data will be processed solely to assess the enquiry, advise the user on the next steps and, where appropriate, arrange the healthcare requested.

Personal data may also be processed for the following purposes:

To ensure compliance with the terms of use and applicable law. This may include developing tools and algorithms that help this website protect the confidentiality of the personal data it collects.
To support and improve the services offered by this website.
Other non-identifying data are also collected through certain cookies downloaded to the user’s device when browsing this website, as described in the Cookie Policy.
To manage its social media presence, Centro Oftalmológico del Llano may maintain profiles on social networks. The processing of data relating to people who follow the official Centro Oftalmológico del Llano profiles will be governed by this section, as well as by the terms of use, privacy policies and access rules of the relevant social network, which the user will have accepted beforehand. Centro Oftalmológico del Llano will process these data to manage its social media presence properly and provide information about its activities and/or services, as well as for any other purpose permitted by the rules of the social networks. Followers’ profiles will never be used to send individual advertising.

In accordance with the General Data Protection Regulation (GDPR), BERNARDO MUEL RODRÍGUEZ, whose professional address is Calle Siglo XX 18, 1st Floor, 33208 Gijón, Asturias, Spain, is the controller of the personal data provided by users through the website.

Centro Oftalmológico del Llano does not sell, rent or disclose personal data that can identify the user to third parties without prior consent, and will not do so in the future.

Lawful basis for data processing

The lawful basis for processing depends on the specific purpose:

To respond to requests submitted through forms or by email: the user’s consent and/or steps taken at the user’s request before entering into a contract.
To manage online consultations or health information provided voluntarily: the user’s explicit consent and, where applicable, the provision of healthcare or the professional assessment requested.
To comply with legal obligations applicable to the controller: compliance with a legal obligation.
To ensure the security, maintenance and proper functioning of the website: the controller’s legitimate interests.
For the use of non-essential cookies: the user’s consent, in accordance with the Cookie Policy.
To send marketing communications, where applicable: the user’s express consent.
Consent to this Privacy Policy is required in order to contact us or leave comments on this website.
Prospective or commercial offers of services are based on the consent requested from the user. Withdrawal of this consent will not affect the performance of any subscription contract.

Categories of data

The categories of data that may be processed are:

Identification data: first name and surname.
Contact details: email address and telephone number.
Request-related data: message, reason for the enquiry, contact preferences and any other information voluntarily provided by the user.
Health data: symptoms, medical history, reports, photographs, medical documents or any other health information the user voluntarily chooses to submit.
Browsing data: IP address, online identifiers and data derived from the use of cookies, as explained in the Cookie Policy.

How long are data retained?

The personal data provided will be retained as follows:

Personal data will be retained for as long as necessary to deal with the user’s request and thereafter for the periods required to comply with legal obligations or address any liabilities arising from the processing.

Where the data provided become part of clinical documentation or a medical record, they will be retained in accordance with applicable healthcare legislation.

Data processed for marketing communications, where applicable, will be retained until the user withdraws consent or unsubscribes.

To whom will the data be disclosed?

We will receive the data as the final recipient.

To provide services strictly necessary for its operations, Centro Oftalmológico del Llano shares data with the following service providers under their respective privacy terms:

Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose principal office is at 1600 Amphitheatre Parkway, Mountain View, California 94043, USA (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help https://centrooftalmologicodelllano.com/ analyse how users use the website. The information generated by the cookie about your use of https://centrooftalmologicodelllano.com/ (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Hosting: LucusHost, Centro Oftalmológico del Llano’s web hosting provider, whose servers are located within the European Union.
Web platform: Automattic Inc., based in the United States. Further information is available at https://wordpress.com/ (Automattic Inc.). Automattic Inc. processes data to provide its web platform services to Centro Oftalmológico del Llano.

Browsing

When browsing https://centrooftalmologicodelllano.com/, non-identifying data may be collected, including IP addresses, approximate geographical location, records of how the services and websites are used, and other data that cannot be used to identify the user. Non-identifying data also include information about users’ browsing habits obtained through third-party services. This website uses the following third-party analytics services:

Google Analytics: This information is used to analyse trends, administer the website, track users’ movements around the site and gather demographic information about the user base as a whole.

Data confidentiality and security

Centro Oftalmológico del Llano undertakes to use and process users’ personal data while respecting their confidentiality and using them only for the relevant purpose. It will also comply with its obligation to safeguard the data and adopt all measures necessary to prevent alteration, loss, unauthorised processing or access, in accordance with current data protection regulations.

This website uses an SSL certificate. This security protocol ensures that your data travel safely and intact: data transmitted between a web server and a user, and back again, are fully encrypted.

Centro Oftalmológico del Llano cannot guarantee the absolute security of the Internet or the complete absence of fraudulent access by third parties, although it applies reasonable technical and organisational measures to protect the personal data it processes.

With regard to the confidentiality of processing, Centro Oftalmológico del Llano will ensure that anyone authorised by Centro Oftalmológico del Llano to process users’ data — including its staff, partners and service providers — is subject to an appropriate duty of confidentiality, whether contractual or statutory.

If a security incident occurs, Centro Oftalmológico del Llano will notify the user without undue delay after becoming aware of it and will provide timely information concerning the security incident as it becomes known or when reasonably requested by the user.

Accuracy and truthfulness of data

The user is solely responsible for the truthfulness and accuracy of the data submitted to https://centrooftalmologicodelllano.com/, and Centro Oftalmológico del Llano accepts no liability in this regard.

Acceptance and consent

The user confirms that they have been informed of the conditions governing personal data protection and accepts and consents to the processing of their data by Centro Oftalmológico del Llano in the manner and for the purposes stated in this Privacy Policy.

Withdrawal of consent

Consent to the processing of personal data may be withdrawn at any time by emailing Centro Oftalmológico del Llano at info@centrooftalmologicodelllano.com. Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.

Changes to this Privacy Policy

Centro Oftalmológico del Llano reserves the right to amend this policy to reflect legislative or case-law developments and industry practices. In such cases, Centro Oftalmológico del Llano will announce the changes on this page within a reasonable period before they take effect.

Marketing emails

In accordance with the GDPR, Centro Oftalmológico del Llano does not engage in spam practices and does not send marketing emails that have not been requested or authorised in advance by the user.

In accordance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce, Centro Oftalmológico del Llano undertakes not to send marketing communications unless they are properly identified as such.

This Privacy Policy was last reviewed on 8 July 2026.